Welcome to Melzya. These Terms of Service (“Terms”) govern your use of our website, online store, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. About Melzya

Melzya operates an online store offering products for purchase through our website. Throughout these Terms, the terms “we,” “us,” “our,” and “Melzya” refer to the store and its operators.

If you have any questions about these Terms, you may contact us at:

Email: thefindfolder@gmail.com
Phone: 0333 2335649

2. Eligibility

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are using our website on behalf of another person or entity, you confirm that you have the authority to accept these Terms on their behalf.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate.

However, we do not guarantee that product descriptions, colors, images, specifications, or other information will always be completely accurate, current, or error-free. Actual product colors may vary depending on your device or screen settings.

We reserve the right to correct errors, update information, change product details, or discontinue products at any time without prior notice.

4. Prices and Payments

All prices displayed on our website are subject to change without notice.

You agree to provide accurate and complete billing and payment information when placing an order.

By submitting an order, you authorize the applicable payment provider to process the payment associated with your purchase.

We reserve the right to refuse or cancel an order if we suspect fraudulent activity, unauthorized transactions, pricing errors, product availability issues, or other circumstances that may require cancellation.

5. Orders and Order Acceptance

Placing an order on our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that your order has been accepted.

We reserve the right to accept, reject, limit, or cancel any order at our discretion, including after an order confirmation has been issued.

If we cancel an order after payment has been received, the applicable amount will be refunded using the original payment method where reasonably possible.

6. Shipping and Delivery

We will make reasonable efforts to process and ship orders within the timeframes stated on our website.

Delivery times may vary depending on the destination, shipping provider, product availability, holidays, customs procedures, weather, and other circumstances outside our control.

Melzya is not responsible for delays caused by shipping carriers, customs authorities, incorrect delivery information provided by customers, or other events beyond our reasonable control.

Customers are responsible for providing accurate shipping and contact information when placing an order.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to our applicable return and refund policy displayed on our website.

Before returning a product, customers should contact us at thefindfolder@gmail.com or 0333 2335649 for instructions where required.

Products may be subject to eligibility requirements, including condition, packaging, time limits, and other requirements stated in our return policy.

Nothing in these Terms is intended to limit any consumer rights that cannot legally be excluded or restricted under applicable law.

8. Cancellations

If you wish to cancel an order, contact us as soon as possible at thefindfolder@gmail.com

We cannot guarantee that an order can be canceled after it has been processed or shipped.

If an order cannot be canceled, you may be able to return the product in accordance with our return policy.

9. Promotions and Discounts

From time to time, Melzya may offer discounts, promotions, coupon codes, or other special offers.

Promotional offers may be subject to additional terms, expiration dates, product exclusions, quantity limits, or other restrictions.

We reserve the right to modify or cancel promotions at any time where permitted by applicable law.

10. Intellectual Property

All content on the Melzya website, including but not limited to text, product descriptions, logos, graphics, images, photographs, designs, videos, and other materials, is owned by or licensed to Melzya unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish, sell, or commercially exploit our website content without our prior written permission, except where permitted by applicable law.

11. Prohibited Uses

You agree not to use our website or services:

• For any unlawful or fraudulent purpose.

• To violate any applicable laws or regulations.

• To interfere with or disrupt the operation or security of our website.

• To attempt to gain unauthorized access to our systems or accounts.

• To submit false, misleading, or fraudulent information.

• To use automated systems to access or collect information from our website without permission.

• To infringe upon the rights of Melzya or any third party.

• To engage in any activity that could damage, disable, overburden, or impair our website.

12. Third-Party Services and Links

Our website may contain links to or integrate with third-party websites, payment processors, shipping providers, social media platforms, or other services.

We are not responsible for the content, policies, availability, security, or practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

13. Disclaimer

To the fullest extent permitted by applicable law, our website and services are provided on an “as available” and “as is” basis.

We do not guarantee that our website will always be available, uninterrupted, secure, or free from errors.

We make no warranties beyond those that cannot legally be excluded under applicable law.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Melzya and its owners, employees, affiliates, service providers, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website, products, or services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Melzya, its owners, employees, affiliates, service providers, and representatives from claims, losses, liabilities, damages, costs, and expenses arising from your violation of these Terms, misuse of our website, or violation of applicable laws or third-party rights.

16. Privacy

Your use of our website may also be subject to our Privacy Policy.

Our Privacy Policy explains how we may collect, use, store, and protect information relating to customers and website visitors.

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Any changes will become effective when the updated Terms are posted on our website, unless otherwise required by applicable law.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

18. Governing Law

These Terms will be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Melzya operates, without regard to conflict-of-law principles.

Any disputes will be handled by the courts or dispute-resolution bodies having appropriate jurisdiction, subject to applicable consumer protection laws.

19. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect to the extent permitted by law.

20. Entire Agreement

These Terms, together with any policies or additional terms referenced on our website, constitute the agreement between you and Melzya concerning your use of our website and services, except where additional written agreements apply.

21. Contact Us

If you have questions, concerns, or requests regarding these Terms, please contact us:

Melzya
Email: thefindfolder@gmail.com
Phone: 0333 2335649